Answers every customer. At 3PM and 3AM.
A custom AI agent trained only on your business — sizing, orders, shipping, returns — on WhatsApp, Instagram and your website. And when a human is needed, it hands over. Gracefully.
A 3 AM conversation, handled.
Hi! Do you have the linen shirt in M? And does it run small?
Yes — M is in stock. It runs true to size, but if you're between M and L our customers usually size up. Chest for M is 104 cm. Want the size chart?
Perfect. How fast is delivery to Chennai?
2–3 working days, free over the current threshold. I can hold your size while you decide — should I?
A real conversation shape — while you were asleep.
The customer who doesn't get an answer buys somewhere else.
The 11PM size question
People shop when they shop — not when you're at your desk. A sizing question that waits until morning is usually a sale that didn't.
The same ten questions
Sizing, delivery, returns, stock, payment — most of your inbox is the same ten questions, asked by different people, every day.
The founder as support desk
Every hour you spend re-typing your returns policy is an hour not spent on the product. That's the expensive part.
The repetitive 80%, handled. The human 20%, handed to you.
Sizing & fit
Answers from your size charts and fit notes — including "does it run small?"
Product questions
Fabric, care, colours, styling — from your own product information.
Stock & availability
What's in, what's gone, what's restocking — kept current with your catalog.
Shipping & delivery
Times, costs and thresholds by destination — your policy, quoted exactly.
Returns & exchanges
Your rules, explained kindly — and escalated to you when someone's unhappy.
Order status
"Where is my order?" answered without you opening a single tab.
Lead capture
When someone's ready to buy or wants a restock alert, their details reach you, not a void.
Human handoff
Frustration, refunds, anything complex — a person takes over with the full transcript.
Your voice
Trained on how you actually talk to customers — reviewed by you before launch.
On the channels your customers already use.
For most fashion stores the answer starts with WhatsApp. We'll recommend the rollout order based on where your questions actually arrive.
Your customers can smell a generic bot.
Off-the-shelf chatbot
- "I'm sorry, I didn't understand your query. Please rephrase."
- Canned scripts written for every store, so they fit none
- Answers from generic templates — wrong for your policies
- Dead ends with no way to reach a human
Your agent
- "Between M and L? Our linen runs roomy — most people take M."
- Trained on your real replies, in your phrasing and language
- Answers only from your approved policies and product facts
- Knows exactly when to say "let me get a person for you"
You review real sample conversations and correct the tone before any customer meets it.
Trained on your business. Nothing else.
The agent's knowledge is a closed box you control: your policies, your products, your FAQ, your tone. It cannot invent a discount, promise a delivery date you never offered, or improvise an answer to a question it can't source. Outside the box, it says so honestly — and hands the conversation to you with the full transcript.
An AI that guesses is a liability wearing your brand's name. Ours is built not to.
From your FAQ to a working agent, in four steps.
Brief
Show us where customers message you and what they ask — screenshots of real chats are perfect.
Fixed quote in 24h
One number for the build, training, channel setup and launch tuning.
Train & rehearse
We build the knowledge base from your content, then you grill it with real questions until the answers sound like you.
Launch & tune
Live on your channels with handoff wired to you — then tuned against real conversations in the first weeks.
Try the questions your customers ask — on your call.
Client agents answer inside private store channels, so we don't parade their conversations here. On your call, we demo a working agent live — bring your hardest customer question.
Sizing answers.
Policy answers.
The handoff.
Asked before every launch.
No — and this is the most important design decision in the build. The agent answers only from your approved content: your policies, your product details, your FAQ. When a question falls outside that, it says so plainly and hands the conversation to you with the full transcript. An agent that guesses is worse than no agent.
WhatsApp Business, Instagram DMs, Facebook Messenger and a chat widget on your website. Most fashion stores start with WhatsApp plus their site — we'll recommend the order based on where your customers actually message you.
The repetitive majority: sizing and fit against your size chart, product details, stock and availability, shipping times and costs, returns and exchange policy, order status, and capturing a lead when someone's ready to buy. Anything emotional, complex or high-stakes routes to a human.
You define the triggers with us: an unanswerable question, an upset customer, a refund request, an order problem — anything you'd rather handle personally. The agent tells the customer a person is taking over, and you get the whole conversation so nobody repeats themselves.
It's trained on your tone — the way you actually talk to customers, in your language and phrasing. You review real sample conversations and correct anything that sounds off before launch, and we tune it again after the first weeks of real traffic.
Your FAQ or the questions you answer most (screenshots of real chats are perfect), your policies, your size charts and product info, and examples of replies you've written that sound like you. Most owners already have all of this — it's just scattered.
Your customers are asking questions right now.
Tell us where they ask and what they ask — fixed quote within 24 hours.